 |
|||||
|
| search |
| bedding car seat covers charitable works clothing diaper bags gift baskets organic spa products silver heirlooms neat little things |
Customer Care: Return Policy
Purchases or gifts may be returned within 14 days of the date you received the order, unused, unwashed, in original condition and packaging, for a complete refund, (excluding shipping charges).
Sales are final after 14 days, so please make sure you return them within that time. We MUST RECEIVE the items back within 14 days, not simply post marked within 14 days.
Exchanges
We are happy to make exchanges within 14 days of your receipt of the original order provided we have the desired item(s) in stock. Re-shipping charges will be applied in the case of exchanges.
Gifts
Gifts may be returned and credited back to purchaser's credit card within 14 days of receipt of the order.Please Note
Purchases or gifts may be returned within 14 days of the date you received the order, unused, unwashed, in original condition and packaging, for a complete refund, (excluding shipping charges).
Sales are final after 14 days, so please make sure you return them within that time. We MUST RECEIVE the items back within 14 days, not simply post marked within 14 days.
Exchanges
We are happy to make exchanges within 14 days of your receipt of the original order provided we have the desired item(s) in stock. Re-shipping charges will be applied in the case of exchanges.
Gifts
Gifts may be returned and credited back to purchaser's credit card within 14 days of receipt of the order.Please Note
- Personalized items are NOT refundable or exchangeable.
- We do not refund shipping charges. Please include a copy of the original sales receipt with your order -- without that information we cannot process your return or exchange.
Please note which items you are returning or exchanging on this receipt.
Returns may only be credited back to the card used to make the original purchase.
Returns should be sent to: Blu Lily
64 Gentle Road
Singapore, 309189
Singapore
Returns and/or exchanges are processed within 14 days of the date we receive the item(s). A credit or shipment notification email will be sent to the email address on file at the time the credit or exchange is processed.
NOTE: It is always best to send your package back in a manner that is tracked such as UPS, Fed Ex, or Registered Mail. We cannot be responsible for non-receipt of returns that cannot be tracked.
Returns may only be credited back to the card used to make the original purchase.
Returns should be sent to: Blu Lily
64 Gentle Road
Singapore, 309189
Singapore
Returns and/or exchanges are processed within 14 days of the date we receive the item(s). A credit or shipment notification email will be sent to the email address on file at the time the credit or exchange is processed.
NOTE: It is always best to send your package back in a manner that is tracked such as UPS, Fed Ex, or Registered Mail. We cannot be responsible for non-receipt of returns that cannot be tracked.